Tenancy Deposit Claims

You have more rights as a tenant than you may realise! The law has recently changed in such a way as to impose often severe punishment on Landlords who fail to register a tenant’s deposit in a tenancy deposit scheme.

If your deposit has not been registered and/or if the Landlord has not provided you with all relevant information in relation to the deposit scheme, you could be eligible to receive 1 to 3 times the amount of your deposit by way of compensation.

You may be entitled to compensation if your landlord has breached any of the tenancy deposit rules below:

  • Not securing your deposit in a scheme
  • Not securing your deposit within 30 days of the tenancy starting
  • Not providing you with prescribed information of your deposit being protected within 30 days

Our No win No Fee Service

We will review your case for free and if we believe your landlord/letting agency has breached the tenancy deposit rules, we will fight your case on a No win No Fee basis and ensure you receive the optimum compensation. You will not have to pay anything upfront.

How can Brain Picker help me?

Brain Picker's team has years of experience in helping tenants whose deposit has been compromised by the landlords.

All work is carried out by an experienced and friendly team of legal advisers.

Our team will do a free no obligation review of your claim. If we identify a breach of the deposit rules on part of your landlord, we will help you pursue a tenancy deposit compensation claim to successfully recover compensation, which could be up to 3 x or more depending on the culpability of your landlord. 

We help Tenants all across the country recover compensation this includes, London, Manchester, Birmingham, Reading, Brighton, Cardiff, Bristol and every valid postcode in England and Wales.


Will I Have to go to court?

You may be asked to go to court if required, however most cases tend to settle outside court, as going to court can be quite costly for the landlord as they would be required to cover all the legal fees should they lose.

How long will my Tenancy Deposit claim take?

Tenancy deposit claims can take between 6-8 weeks or more depending on the complexity of the claim or the cooperation of the landlord/letting agency.

Can my Landlord evict me from the property?

In short no. If the deposit is not placed in a secure scheme then the section 21 notice for possession would not be valid. The landlord would first have to place the deposit in a designated tenancy deposit protection scheme.

How can I find out if my deposit was protected or not?

Deposits are protected in one of the three government backed Deposit protection schemes. You can check if the deposit was  protected by matching your tenancy details in their central database online or calling them directly:

DPS ( Deposit protection service)

TDS ( Tenancy Deposit scheme)

My Deposits




How much compensation will I receive?

You can get up to 3 the amount of your deposit as compensation as well as the return of your deposit, e.g if your deposit was £500, you could get upto £1500 in compensation. 

I have more questions before starting my claim

If you unsure about your tenancy deposit claim, then email us on: support@brain-picker.com. Our team will be happy to answer all your questions as well as arrange a callback for you.

Are you a Landlord seeking advice?

If you are a Landlord and you are worried about your failure to pay a deposit into a scheme, please contact us and we can help you to minimise your exposure. We will contact the tenant and negotiate a settlement on your behalf in such a way as to avoid the time and expense of court proceedings.

Our Landlord and Tenant Service also Includes